Hospitalist Morale Project

Case ID:
C14463
Disclosure Date:
11/19/2016
Unmet Need
Turnover in hospital medicine exceeds 14%, almost double of physicians in general. Recruitment costs of one new hospitalist can range from $20,000 to $120,000. Losing a single hospitalist can equal a loss of $500,000 when the costs of on-boarding and ramp up are included. Low employee morale has been associated with decreased productivity, increased absenteeism, increased turnover, and decreased patient satisfaction. In addition to its financial impact, departures due to low morale can be sudden and devastating, leading to loss of team cohesiveness, increased work burden on the remaining workforce, burnout, and cascades of more turnover.
 
Technology Overview
Johns Hopkins researchers have developed a Hospitalist Morale Index (HMI). The HMI is the only tool that has been shown to have a statistically significant correlation with turnover due to unhappiness burnout, and engagement. It is a survey based diagnostic tool to find target opportunities to help hospitalist programs improve provider retention, engagement, and QOL while decreasing turnover and burnout. It is the only validated instrument that can predict provider turnover, burnout, and engagement. HMI-SPIE (survey-plan-implement-evaluate) is a process-improvement program involving identification of targeted solutions based on the HMI results, implementation of those solutions, and regular evaluation of the effectiveness of the solutions.
 
Stage of Development
Product on the market.  
 
Publications
J Hosp Med. 2016 Jun;11(6):425-31
 
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For Information, Contact:
Lisa Schwier
lschwie2@jhu.edu
410-614-0300
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